Delete your account

Last updated: October 18, 2026

You can delete your je honë. account and its data at any time. This page explains how, what is removed, and what is kept.

Option 1: delete it in the app

1. Open the je honë. app and sign in.
2. Go to your Profile / account settings.
3. Choose Delete account and confirm.

The deletion is immediate and cannot be undone.

Option 2: ask us by email

If you cannot open the app, email je.hone@outlook.com with the subject "Delete my je honë. account", from the email address linked to your account (or tell us the Google/Apple email you sign in with). We may ask you to confirm it is you. We will delete the account within 30 days and confirm by email.

What is deleted

• Your account and profile (name, avatar, email address).
• Linked Google and Apple sign-ins (for Sign in with Apple we also revoke the link with Apple).
• Watch progress, plays, history, favorites, saved and liked episodes.
• Your app settings and inbox state, and the push tokens of your devices.

What may be kept

• Messages you sent to support are kept without a link to a live account, so we can handle complaints and disputes.
• Server logs are kept for a limited time for security and abuse prevention.
• Information we are required by law to keep is retained for as long as the law requires.
• Ad-related data held by Google AdMob is governed by Google's own policies; you can reset your advertising ID in your phone settings.

To delete only some data, or for any privacy request, write to je.hone@outlook.com. See also our Privacy Policy.